Terms of use

Who you are agreeing with

Caly is made by Xhem Zeqiri, based in Switzerland. In this document, “we” means him, and “you” means the person using the app. Downloading or using Caly means you accept these terms. If you do not accept them, do not use the app.

How old you must be

You must be at least 13 years old. If you live in the European Economic Area, Switzerland or the United Kingdom, you must be at least 18. If you are under the age at which you can enter a contract where you live, an adult must accept these terms for you.

Caly estimates. It does not diagnose.

This is the most important clause here, so it is near the top.

Caly reads a photo of a plate and returns an estimate of calories and macros. An estimate is not a measurement. The same plate photographed twice can return different numbers, and a portion judged from an image can be wrong by a wide margin. Every number in the app is a starting point you are meant to correct, not a fact.

Caly is not a medical device. It does not diagnose, treat, cure or prevent anything, and nothing in it is medical or dietary advice.

Talk to a doctor or a registered dietitian before you change how you eat, and especially before you follow a calorie target. If you have or have had an eating disorder, please speak to a professional before using a tracking app at all.

You decide what you eat. Caly counts; it does not prescribe.

Your account

Caly needs an account. You sign in with Apple, with Google, or with an email address and a password. Keep control of that sign-in — anything done through your account is treated as done by you.

You can delete your account at any time from Settings → Account. That erases your profile, meals and weigh-ins from our database.

What you put into Caly stays yours

Your photos, your meals and your weights belong to you. Nothing here transfers them to us.

You give us one narrow permission, and only for as long as it takes: when you photograph a meal, we may transmit and process that image for the sole purpose of returning a reading to you. We do not store the photo, we do not publish it, we do not sell it, and we do not use it to train AI models. If that ever changes, it will be announced in the app and this clause will change with it — not quietly.

You are responsible for what you send. Do not upload anything you have no right to, and do not use Caly to send anything unlawful.

What you may not do

• Break, probe or overload the service, or try to reach data that is not yours.
• Automate the app, resell it, or use it to build a competing product.
• Copy the app’s design, code or content beyond what the law allows.
• Use Caly to give other people medical or nutritional advice.

Subscription and payment

Caly is free to download. Using the app after setup requires an active Caly Pro subscription. Apple takes the payment, not us. We never see your card.

• The price and the billing period are shown before you confirm, on the purchase screen.
• A subscription renews automatically until you cancel it.
• To stop it, cancel at least 24 hours before the current period ends, in your Apple account settings. Cancelling later takes effect at the following renewal, not the current one — that is Apple’s rule, and we cannot override it.
• If a free trial is offered, an unused part of it is forfeited when you buy a subscription.
• Refunds are handled by Apple, under Apple’s policy. Write to us anyway if something went wrong — we will help you make the request.

Services we rely on

Caly uses other companies to work: OpenAI reads your meal photos, Supabase stores your account, Open Food Facts supplies barcode data, and Apple handles payment. They are listed with what each one receives in the privacy policy. We choose them carefully, but we do not control them, and we are not responsible for their own services.

The app is provided as it is

We work to keep Caly correct and available, and we cannot promise it always will be. It may be unavailable, it may lose a reading, and its estimates may be wrong. Caly is provided “as is”, without warranties beyond those the law gives you and that cannot be waived.

Limits of our responsibility

To the extent Swiss law allows, we are not liable for indirect or consequential loss, and our total liability is limited to what you have paid for Caly in the twelve months before the claim.

Two things are never excluded, because they cannot be: our liability for intent or gross negligence, and any liability for death or personal injury caused by us. Your rights as a consumer under mandatory law are untouched by anything written here.

Ending it

You can stop using Caly whenever you like, and delete your account from Settings. We may suspend or close an account that breaks these terms, or if we have to stop running the service. If we close the service, we will say so in advance and give you a way to get your data out.

Changes to these terms

If these terms change, the date at the top changes and anything material is announced in the app before it takes effect. Continuing to use Caly after that means you accept the new version. If you do not, delete your account.

Which law applies

These terms are governed by Swiss law. Disputes go to the ordinary courts of the Canton of Vaud, Switzerland.

If you are a consumer, this does not deprive you of the protection of the mandatory law of the country where you live, and you may also bring a claim in your own courts.

There is no arbitration clause and no class-action waiver in this document. That is deliberate: you keep the right to go to a real court, alone or with others.

If one clause fails

If a court finds a clause here invalid, the rest stays in force, and the failed clause is read as closely as possible to what it was meant to do.

Contact

Questions about these terms, or anything else: support@mycaly.app.