Something broken, something wrong in a reading, or a question about your account — write to us. A person reads it.
We answer within two business days. You can also reach this address from inside the app: Settings → Contact support. That way the message carries your app version, which usually saves us a round trip.
Two things we get asked often, and that you can settle in a few seconds:
Tell us why first, if you have twenty seconds — support@mycaly.app. It is the most useful mail we get, and it is the only one we cannot ask for later.
If you had an account, deleting the app does not delete it. Open Settings → Account and delete the account there, or write to us and we will do it.
It estimates what is on your plate so you can keep track. It does not diagnose, treat or prevent anything. Talk to a doctor or a dietitian before changing how you eat.